FAQ’s for Fireworks
Q. Where do I get tickets please?:
A. Ticket information can be found on the tickets page of our website.
Q. Can I pay by credit card?
A. Yes, the online ticketing system accepts major credit cards with no additional fees. This year we will also have a limited number of card readers on the entrance gates, but it is worth remembering all funfair rides, food and drink will require cash and there isn’t a cash point on site.
Q. Can I buy online at the last minute?
You can buy on-line right up until entry to the show. So if there is a big queue, get out your smart phone, buy the tickets then show the bar code at the eTicket gate. All the gates are linked directly to the ticketing system.
Q. What time does the two displays kick off?:
A. Children’s display is at 6:30pm and the Main display is 8:00pm. The gates open at 5:30pm so arrive early to get a good spot, there will be plenty of entertainment. (times are subject to minor changes)
Q. How much is it to get in?
A. We are offering four ticket types this year. We are offering our tickets at 2019 prices until 22nd October:
- Child priced at £5.00 each,
- Adult priced at £7.00 each
- family ticket (includes 2 adults and 2 children) priced at £20
- VIP ticket priced at £15.00 each includes; A fantastic view of the fireworks from your own seat in our exclusive VIP Area, VIP Wristband, A soft drink on arrival, Loan of a blanket of brolly if it’s wet or chilly & a loo within the VIP area.
You can purchase tickets upon arrival (VIP & Family tickets only available online).
Q. How long will it take to receive my tickets purchased online?
A. These are now delivered electronically and should be with you in seconds. Also no need to print them out as long as your phone can show the barcode in its entirety.
Q. Is there a licensed bar this year?
A. Oh yes, Great Western Brewery will be offering a selection of ales, lagers, ciders and wines.
Q. Is there anything I’m not allowed to bring?
A. We ask that you don’t bring any sparklers, alcohol or pets to the event. Security staff will be performing bag searches at the entry gates.
Q. Does Downend Firework Show need more wood?
A. We try and plan our wood delivery in advance as traffic on site in the day is very busy. We have an artic from a local company coming which should keep us all toasty warm. Unfortunately we can’t come and collect any old wardrobes etc.
Q. Is there disabled parking?
A. Unfortunately due to the number of members of the public accessing the site and limited space there is no disabled parking available on-site. If dropping off a disabled guest we would advise using Gate 2 on Sutherland Avenue which proves easy access to site initially across hardstanding before heading up onto a level football pitch.
Q. Are there refreshments in the arena that I can purchase?
A. Yes. There is everything you would expect available at our great event such as burgers, pulled pork, sweets, candy floss etc. (These require cash).
Q. Should I buy glow sticks and other neon shiny things from the traders outside the event?
A. We’d rather you didn’t. Local groups will be selling quality (not expensive) merchandise all over the site. They are raising money for their activities so if you want to invest in your local community (after all why are you coming) then support the young people working hard rather than loafing around causing trouble.
Q. Where can I park?
A. Traffic and travel information is available here.
Q. How noisy is it?
A. The children’s display is deliberately more about the visual effects and is suitable for our younger guests to ooh and ah. The main display will be using some BIG fireworks that combine noise and light so if you are sensitive to loud noises, some level of ear protection would be advisable.
Q. Can I bring sparkers?
A. NO. We are not allowed by our insurers to have sparklers present anywhere on site.
Q. Where can I buy glow in the darks and other sparkly things?
A. Local volunteer groups will be around the site, you should be able to see them festooned with swords, head gear and Jedi light sabres.
Q. You guys have a lot of fun, how can I get involved?
A. Come and see us on the membership stand at the event (or via Facebook).
Q. Why should I come to your display?
A. Apart from the fact its the biggest show in town? We are scrutinised and approved by South Glos Council, we work with ambulance, fire brigade and police. We have SIA approved security staff patrolling the site to make sure you are safe. We use a professional company to launch the show. Oh and by coming to us, you are raising money for charity so you can feel great about your night.
Q. Where does the money go?
A. All proceeds from the event go to Downend Round Table, a registered charity. We use this money to make donations to local good causes, either on an individual basis or via events such as Dragons Den. If you want to know more or would like to apply for funds, please come and see us or email us at email@example.com
Additional information – Access Statement
Our event attracts between 8000 and 10000 people every year and can become quite congested in some areas, particularly before the main display (1900-1945) and at the end of the event (2030-2100) However the further back you stand towards the pavilion, the less crowded the site will be.
Due to the size of the site there is no-onsite parking. Limited street parking is available on nearby roads, Sutherland Avenue is the nearest to the site. Early arrival is advised.
Access for Wheelchairs and Mobility Scooters
Our fireworks display takes place on grass and can therefore become soft underfoot in wet weather.
The most straightforward means of access is via our Sutherland Avenue entrance.
A tarmac path also leads from Westerleigh Road across the site and allows access to the car park in Sutherland Avenue, from here you can access tracking which runs across the back of our site.
Portable disabled toilets are located on hard standing just inside gates 1 and 2, and in the medical compound next to the pavilion. There are no changing facilities on site.
Assistance dogs are able to attend our event, however fireworks can be noisy and therefore stressful for some animals.
Medical facilities including a mobile treatment centre and ambulances (including Paramedic cover) are available.
Our main display can be quite noisy, however our ‘less bangs more whizz’ childrens display may be more suitable for some guests.
Help and Support
Members of Round Table and volunteers from a variety of different organisations are on hand to provide support and assistance if required.